Documents
If you have ever used Google, you know how search engines work. In our case, the only difference is that an AI will search only through your provided documents, instead of the whole internet. Once the proper document is found, the AI will generate an answer to the user's question based on that document's content.
Intercom articles, Zendesk articles, Webapi KB, pdf/docx/CSV files, and website links can be used as sources of the document.
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